Before you get started
What to know about NFSAFE.
These answers describe the current version of the product. Confirm your order’s specific terms before paying.
What is NFSAFE?+
It is a device with NFC or QR access to an emergency information profile you prepare. You can keep a private record, choose visible fields, and publish a link for others to read.
How much does it cost, and what is included?+
The package costs US$63.75 in the United States or MX$1,144.95 in Mexico. It includes one NFSAFE NFC/QR metal card, 3 years of service and shipping within the selected country. The prices include 15% off the base prices of US$75 and MX$1,347 respectively. This is one payment with no automatic renewal. Brazil and organizations require a quote.
What happens after the 3 years?+
Any renewal is optional, with pricing to be confirmed. The package covers 3 years from actual payment confirmation and does not authorize automatic charges or renewals.
Do people need an app to view my profile?+
No. A published profile opens in a browser without an NFSAFE account. The phone needs internet access and the ability to read the NFC link or QR code.
Does it work without internet?+
Viewing the profile requires a connection. The device opens a link; the chip does not hold a complete offline copy of your information.
Can anyone see my information?+
Anyone with a published profile’s link can view it without a password. That is why you choose which fields to make public and can revoke publication. Your entire private record is not published automatically.
Does NFSAFE call an ambulance or notify my family?+
It does not make calls or dispatch emergency services. Opening a public profile does not send notices. Separately, Mimo and Silent Shield let you configure help requests through WhatsApp with a location for one to three emergency contacts chosen from your profile. Sending requires permission and an operational channel; check the actual state in private history. A queued record is not a sent notice.
Does NFSAFE verify my medical information?+
No. The account holder is responsible for checking what they enter. NFSAFE does not diagnose, prescribe, or replace official identification, medical records, or professional care.
Is my profile translated automatically?+
The interface is available in Spanish, Brazilian Portuguese, and English. Health information you type stays in its original language and is not automatically translated.
Can I edit or stop sharing my profile?+
Yes. You can edit your private record and republish an updated selection, unpublish it, or generate a new link. Revoking access does not delete copies someone else has already saved.
Can I order for a company or community?+
Yes. Request a quote with the quantity and country. The scope is agreed before purchase. Ordering for a group does not grant access to the members’ private records.
Is the free Venezuela campaign still open?+
No. The Venezuela support campaign is closed and kept as an archive. It no longer accepts free registrations. Closing the campaign does not delete previously created profiles.
Can I pay through this website?+
Personal purchases for the United States or Mexico start in My package inside your account and continue to Stripe. Enter payment and delivery details there. Coverage activates only when payment is confirmed; returning from Stripe is not enough. For Brazil and organizations, the inquiry form records a quote request without taking payment.
How do I activate Mimo or Silent Shield?+
After setting up your account, choosing contacts, and preparing location permission, you can tap four times within two seconds, choose three taps in settings, or hold Mimo for one second. The feature must be enabled, with the app open and connected. Caring for the pet does not activate requests.
Will it ask for location permission every time?+
Permission is requested when you select “Prepare location” during setup, and the test position is discarded. If the browser retains permission, it can be reused without another prompt. If missing, revoked, or impossible to check, the gesture does not request another: it records that location is needed and directs you to review setup. The browser can display its own indicators.
Who is a Silent Shield request addressed to?+
One, two, or three of the same emergency contacts saved in your profile and chosen during Mimo setup. Changes to your name or those contacts require authorizing setup again. Your profile’s health information is not attached to the event.
Does “recorded” mean my contact received a notice?+
No. Without an external channel, the request remains queued in your account. Even technical acceptance by a channel does not confirm the person received or read it. Always check the actual state in private history.
Does Mimo work with the app closed or screen locked?+
No. It needs the app open and connectivity and obtains one location reading when you activate the gesture. Adding it to your home screen does not enable background tracking or delivery.
Can I care for Mimo without setting up Silent Shield?+
Yes. Feed, play, rest, clean, and personalize your pet, with progress saved in your account. These are game indicators; they do not measure your health or safety. Silent Shield requires separate setup and authorization.
NFSAFE / NFC + QR
Your important information, a tap away.
Personal package: NFC/QR metal card, 3 years and shipping included within Mexico or the US, with 15% off. Brazil and organizations: request a quote. Do not share health information in a sales inquiry.